Working across the UK in the tourism sector for a wide variety of clients from hotels to attractions, to festivals and themed events, insight6 provides comprehensive insight on the customer journey with tailored feedback, customer experience review programmes and training.
The unique service provided offers local support and solutions to clients, to help them achieve a truly world class customer experience and develop highly motivated teams to ensure business success and profitability.
Based in North Wales, Rhian is able to work with you and provide the following services:
Mystery Shopping
Customer & Employee Feedback
Focus Groups
Training
Coaching & Mentoring
Customer Journey Mapping